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Shipping & Returns

Shipping and Returns


Delivery Schedule


Orders are processed within 1-2 business days of order placement and are shipped with UPS, FedEx or USPS. Overnight orders shipped to a PO Box can take up to 2 business days to be delivered. International orders ship via UPS Worldwide Expedited or FedEx International Economy service. Orders containing Usaudios® devices are shipped with signature required and tracking numbers are sent via email after shipment. Should delivery be refused, Usaudios® reserves the right to deduct return shipping fees and/or customs and duty charges from any refund due.


Florida Sales Tax Charges


For orders shipped to addresses within Florida, a 6% sales tax will be applied. All other US based orders are tax free. International orders may require duties to be paid in your country for importation. The currency conversion feature should be used as a reference to convert United States dollars to your local currency. Please be advised that your purchase is charged in United States dollars and your credit card company may charge you a small fee for converting currency.


International Orders – Customs/Duty Charges and Currency Conversion


Orders shipped internationally may require duties or additional fees to be paid in your country for importation. Please note these fees are assessed as part of the import process and are not charges from Usaudios®. For the convenience of our international customers, we have delivery duty paid (DDP) options that include these fees.


The currency conversion feature should be used as a reference to convert United States dollars to your local currency. Please be advised that your purchase is charged in United States dollars and your credit card company may charge you a small fee for converting currency.


Money Back Guarantee – 30 Days


We guarantee your satisfaction. Usaudios® devices can be returned within 30 Days less a 35% restocking fee of the purchase price. This money back guarantee is effective from the date of delivery. You will be required to pay for the return shipping costs and the applicable restocking fee (stated above). Please note that only orders placed directly through Usaudios.com are eligible for the money back guarantee.
Over 90% of our users do see noticeable benefits with continued Usaudios® use. Money back guarantee only valid for orders placed directly with Usaudios®. Shipping fees on orders placed and shipped are non-refundable.


Return Policy


Returns cannot be made without a Return Merchandise Authorization number (RMA). Please call to our support representatives will issue a unique (RMA) number and provide instructions on how to return Usaudios® devices. Devices will only be accepted as a return, if they are in as-new working condition. Usaudios® will provide credit to either your credit card or via check. Ship the product with the RMA number with insurance and a tracking number to the address above. Once a Return Merchandise Authorization (RMA) has been issued, the device must be postmarked for return within 10 days. Failure to comply may result in Usaudios® refusing the parcel.


Warranty


Usaudios® devices are warrantied for 1 year against defects in materials or workmanship. Usaudios® may extend this warranty period under certain conditions. Please refer to user manual for complete warranty information.


Governing Law


This Agreement and the interpretation of its terms shall be governed by and construed in accordance with the laws of the State of Florida applicable to agreements negotiated, executed and performed wholly and solely within the State of Florida. The parties agree that the State of Florida’s conflicts of laws rules shall not apply to this Agreement or any transaction performed by or under this Agreement.


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